SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu

Location was AMAZING to food, shops and train. accommodation is attached to the station. 7/11 down stairs on street level. Room size great for Tokyo. Super Clean and has everything you need. Favorite hotel in the 3 weeks of travel we did.

Central location, easy accessibility direct from the JR line to the lobby via connecting walkway at L4. Superb views if you get it. Beds were wide and comfortable. Front desk staff speaks great English and were always cheerful and helpful. Secured lifts to the rooms, amenities were good and plentiful, complimentary sparkling and still water offered in room, Nespresso coffee machine and generous 6 capsules offered in the triple room and 2 free drinks coupon for happy hour is a nice touch. Drinking water dispenser on every level.

The room was spacious and clean, offering lovely views of the city and Tokyo Tower in the distance. It was incredibly comfortable, and I especially loved the unique touch of the robot concierge, which delivered water directly to our room—a fun and futuristic experience! Guest service was excellent, and we took advantage of their luggage service to have our bags delivered to Kyoto, which went seamlessly. The location is extremely convenient, connected to a mall with plenty of great restaurant options and within walking distance of the metro. It’s also a short walk to Shibuya Sky, making it ideal for sightseeing. Our stay at this hotel was exceptional. During our trip to Japan, we stayed in four different hotels, and this was by far our favorite. I highly recommend it for anyone visiting Tokyo!

The location of this hotel was extremely convenient, it was very close to Shibuya station so that was very handy. The hotel design was also very modern and artsy which I really enjoyed. There are amenities in your room but there are also some supplies that you can grab in the lobby if needed. The check in and check out process was smooth, the staff were extremely friendly and helpful. They had mini perks such as free happy hour drinks, and on certain floors there were facilities like a laundry machine, a drink vending machine and a small kitchenette. Overall, we really enjoyed our stay here.

Everything about this hotel is great. We stayed 6 nights and so pleased we picked this one. Location is perfect, right by Shibuya station, also in the same building is three floors off really good food options, and a connecting tunnel to another shopping mall with the train station below. Rooms were a great size for a couple. Thought the bathroom layout was really smart rather than being all in one room (meant both of us could use each thing without being in each others space like another hotel we stayed at in Osaka). Free drink each night at happy hour and delish breakfast with big range. There’s also a laundry which you can wash and dry for 500Y, or alternatively use the free LG steamers (these were amazing for clothes out the suitcase). Would highly recommend this to anyone staying in Tokyo. Also Shibuya is definitely a nicer area to stay and Shinjuku for those first time travellers looking into it. We went out in Shinjuku but so pleased we stayed here. Staff were amazing to top it all off!